Free shipping on orders over $75 · Mountain Village, Colorado
RowanWild

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Frequently Asked Questions

Can't find what you're looking for? Email us at hello@rowanwild.com.

Ordering & Shipping

How long does shipping take?

Most orders ship within 5–7 business days after production. Standard US delivery adds 3–5 business days. Total: 8–12 business days from order to door.

Do you ship internationally?

Currently we ship within the United States. International shipping is coming soon.

Can I track my order?

Yes — you'll receive a tracking link by email as soon as your order ships.

Do you offer free shipping?

Yes! Free standard shipping on all US orders over $75.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items in original condition. Because our products are made to order, we are unable to accept returns on used or washed items.

How do I start a return?

Email us at hello@rowanwild.com with your order number and reason for return. We'll send you a prepaid label within 2 business days.

What if my item arrives damaged?

We're sorry! Email us immediately at hello@rowanwild.com with photos and we'll make it right — replacement or full refund, your choice.

Sizing & Fit

How do I find the right size?

Each product page includes a detailed size guide. Our garments run true to size unless otherwise noted. When in doubt between sizes, we recommend sizing up for a relaxed fit.

Do kids' sizes run small or large?

Our kids' items are cut slightly generous to allow for layering and growth. Check the individual size chart for exact measurements.

Products & Quality

Where are RowanWild products made?

Our products are print-on-demand, produced by Printful — a leader in sustainable on-demand manufacturing. Items are produced in the US, Europe, or Canada depending on your location.

Are the materials eco-friendly?

We choose organic cotton, recycled polyester, and sustainable fabrics wherever possible. Because we print on demand, there is zero waste from overproduction.

Will the print fade after washing?

Printful uses industry-leading DTG (direct-to-garment) printing. Follow the care instructions on your label — turn garments inside out, cold wash, tumble dry low — and prints will hold up wash after wash.